Privacy

 

Who we are

We like to go by 31% Wool, but our official name is 31 Percent Wool Ltd (as percentage signs aren’t allowed in registered business names). Our directors are Julia Woollams and Angela Martin. We are a private limited company and our registered business address is Eagle House, 2 Cranleigh Close, Sanderstead, South Croydon, England, CR2 9LH. Our website address is https://www.31percentwool.com

 

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Who we share your data with

31 Percent Wool Ltd does not share data with any third parties nor does our website provider, Wix.

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How long we retain your data

If you have submitted an enquiry via our contact form here, we indefinitely hold your email address, the name you gave, subject of enquiry and message in our website host database (Wix), and a copy of the message will be sent to Julia and Angela at our business email addresses hosted by 123 Reg. If you subscribed to the 31% Wool newsletter here, we hold your email address (and name, if you added your name in the subscription process) so that we can send you occasional newsletters with news relating to 31% Wool. You can ask for your information to be removed or updated at any time by emailing julia@31percentwool.com. Find out more about Wix contact forms here and about customer data on Wix here. Read about 123 Reg and GDPR here and their terms of service here.​

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What rights you have over your data

If you submitted an enquiry on our contact page here or subscribed our newsletter here you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by emailing julia@31percentwool.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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Where we send your data

If you have submitted an enquiry via our contact form here, or subscribed our newsletter here, we hold your email address, the name you gave (if supplied), and for the contact form the subject of enquiry and message in our Wix database, and a copy of the message will be sent to Julia and Angela at our business email addresses hosted by 123 Reg. Wix and 123 Reg do not have rights to use any of our data stored for marketing purposes.

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Our contact information

To contact us please email julia@31percentwool.com

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How we protect your data

Email addresses from contact forms (as well as the name you gave, subject of enquiry and message) are stored in our database with Wix, as well as in our email accounts with 123 Reg. For details of Wix’s GDPR policy, please see here. For details of 123 Reg’s GDPR policy, please see here. 

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What data breach procedures we have in place

Our data is stored with Wix. For details on Wix’s full privacy policy and breach procedures please click here.